Accessibility Statement

Last reviewed: 26 September 2026

Agentive Integrations LLC wants everyone to be able to use this client portal, including people who use screen readers, keyboard navigation, magnification, voice control or other assistive technology.

Our goal

We design and test the portal to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA.

What we do

• Check every page with automated accessibility tests and by keyboard, at phone to wide-screen sizes.
• Use clear headings, labelled fields, visible focus outlines, a "Skip to content" link, strong colour contrast and text that can be enlarged.
• Offer form downloads in Word format, which works well with screen readers.
• Show PDFs in the portal with their text available to screen readers and for selecting, as well as the page image.
• Warn you two minutes before signing you out after a long time without activity, with a button to stay signed in, and keep unsaved onboarding answers in your browser tab so they can be put back.

Known limitations

• The PDF download of the onboarding form is a plain PDF without accessibility tags. Please use the Word download with assistive technology, or ask us for another format.
• Files that you or we upload (for example PDFs, spreadsheets or images) are only as accessible as the original file. The portal's PDF viewer shows each page's text but not the file's headings or reading order; if your role cannot download files and you need the original, ask us for an accessible copy.
• Content from other services shown inside the portal, such as Google Drive previews, follows that service's own accessibility.

Feedback and help

If anything is hard to use, or you need information in another format, email info@agentiveintegrations.io or send us a message in the portal. We aim to reply within two business days and to fix problems as quickly as we can.